Shipping Policy

Once an order is placed, please allow 7–10 business days for us to process and pack your items. Orders are handled Monday through Friday, excluding public holidays.

We offer several shipping options, which will be displayed at checkout. Delivery times vary based on the method selected and the destination. All delivery timelines are estimates and not guaranteed. After your order ships, you will receive a confirmation email with tracking details when available.

We currently ship to addresses within the United States. Please ensure your shipping address is accurate when placing your order. For international orders, the recipient is responsible for any customs duties, taxes, or fees required by the destination country. We recommend checking with your local customs office for more information.

Shipping charges are determined by the weight, size, and destination of your package, and will be shown at checkout. Any taxes, customs fees, or additional duties are the customer’s responsibility and are not included in shipping costs.

If your order includes tracking, the tracking number will be sent in your shipping confirmation email. Please note that tracking updates may take some time after your package has been sent out. If you have concerns about your shipment, feel free to contact our customer service team for assistance.

While we do our best to ensure timely delivery, delays may occur due to factors beyond our control, such as weather conditions, natural events, customs inspections, or carrier-related issues. If delays arise, we will do our best to communicate updates and offer solutions when possible.

If your package is lost or arrives damaged, please contact our customer service team immediately. We will work with the carrier to investigate and resolve the issue. Please keep all packaging materials and any relevant documentation, as these may be required for a claim.

If you need to update your shipping address after placing an order, please contact us as soon as possible. We will try our best to make the change, though address updates may cause delays or incur additional charges.